Holiday Shipping

We are a Marketplace

1,000+ Brands, One Beautiful Destination

Maisonette partners with over 1,000 brands, both large and small, to bring you the best in children’s fashion, toys, and home.
Each brand ships directly to you, which means:

Orders containing multiple brands will ship in separate packages, each with its own delivery window.

Estimated arrival dates are provided at checkout and in your order confirmation email once your order is placed.

To ensure your gifts arrive in time, we strongly recommend ordering early and reviewing shipping estimates carefully before completing checkout.

Order Date Recommendations

Ordering Early is the Best Gift You Can Give Yourself

During the holidays, shipping carriers (UPS, USPS, FedEx) experience record volumes. While Maisonette follows carrier-approved cutoff dates, there may still be unexpected delays due to high network demand, weather, or staffing shortages.

Our best advice:

Order early, track often, and allow extra time for delivery.

Thanksgiving Delivery Deadlines

For delivery by Wednesday, November 26, 2025, please place your orders by:

Ground Shipping: Friday, November 14
2-Day Delivery: Thursday, November 20
Next-Day Delivery: Friday, November 21

Hanukkah Delivery Deadlines

For delivery by Monday, December 22, 2025, please place your orders by:

Ground Shipping: Friday, December 12
2-Day Delivery: Tuesday, December 16
Next-Day Delivery: Friday, December 19

Personalized or Custom Gifts:

Please order by: Ground: Saturday, December 3
2-Day or Next-Day: Between Sunday, December 7 – Wednesday, December 10

Christmas Delivery Deadlines

For delivery by Thursday, December 25, 2025, please place your orders by:

Ground Shipping: Tuesday, December 16
2-Day Delivery: Monday, December 22
Next-Day Delivery: Tuesday, December 23

Personalized or Custom Gifts: Please order by:

Ground: Tuesday, December 16
2-Day or Next-Day: Between Monday, December 22 – Tuesday, December 23

New Year’s Eve Delivery Deadlines

For delivery by Tuesday, December 30, 2025, please place your orders by:

Ground Shipping: Monday, December 22
2-Day Delivery: Friday, December 26
Next-Day Delivery: Monday, December 29

Special Considerations:

Inventory & Sellouts:

Due to high seasonal demand, items may sell out quickly. If a brand no longer has your item available, you’ll receive a notification and full refund.

Custom or Personalized Gifts:

Products such as monogrammed items, furniture, or made-to-order art may require additional processing time. Please check individual product pages for specific lead times and order before the end of November when possible.

High Customer Service Volume:

Our Customer Care Team is here to help, but during the holiday peak season, response times may be longer than usual. We appreciate your patience and will respond as quickly as possible.

All lead-time and shipping information is listed on Product Detail Pages, at checkout, and in shipping confirmation emails.

General Shipping Information

- Estimated delivery dates appear at checkout and in your Order Confirmation email.

- Maisonette and our brand partners do not ship on weekends or U.S. national holidays.

- Standard shipping orders typically process within 48 hours.

- Express or overnight orders placed after 1 PM ET usually ship the next business day.

- Orders may ship in multiple packages if items come from different brands.

- Maisonette is unable to ship to U.S. territories, APO/FPO/DPO addresses, or PO Boxes. Orders placed to these addresses may experience delays or cancellations.

Promotion Exclusions

The following brands are excluded from certain promotional offers and discounts:

APL, Babyletto, Bumbleride, Bugaboo, Carter’s by Davinci, Davinci, Ecobirdy, Freedom Moses, Hatch Maternity, Guidecraft, Little Cabari, Micro Kickboard, Magna-Tiles, Misha & Puff, Million Dollar Baby, Milton & Goose, Nursery Works, Joolz, Lalo, Maileg, Naghedi NYC, Stokke, Safavieh, Ubabub, Wonderfold Wagon, Pepa London, MZ Wallace, Namesake.